What Boise Homeowners Say

Our water heater started leaking on a Sunday night. They picked up, walked me through shutting off the supply, and had a new 50 gallon tank in by Monday afternoon. The tech showed me the old one's rusted-out bottom before hauling it off. Price matched the quote from the phone call.

Kitchen sink in our Paramount house backed up the night before we hosted family. Called in the morning, had a tech by 11. He ran a cable, pulled out years of grease, and then ran a camera to make sure the line was actually clear. Charged what he said he would.

We had sewage coming up the basement drain in our 1938 house near downtown Nampa. The camera showed roots through the clay line in two spots. They gave us a repair option and a full replacement option with prices for each, no pressure either way. We went with the spot repair and it has been fine since.

Third softener in this house in twelve years. Previous two were undersized for five bathrooms and well water. Summit Plumbing actually tested the hardness first, sized the unit to it, and moved the bypass valve to where I can reach it. Spots on the glass shower door are gone.

Pipe to the garage water heater split during that cold week in January. Water everywhere at 6 am. They answered, told me exactly where the main shutoff was in a Crimson Point house, and were here in about 90 minutes. Fixed the line and insulated it so it does not happen again.

Our 1920s house by the College of Idaho still had galvanized pipe. Pressure was terrible and the water ran brown after vacations. They repiped the whole house in PEX over three days and we had water every night. They patched the drywall openings too, which I did not expect. Glad we did it.

The first appointment got pushed a day because an emergency job ran long, which was frustrating with water dripping in the crawlspace. To their credit, the office called before the window instead of after. The tech found a pinhole in a copper line under the kitchen in twenty minutes and had it fixed in an hour. Would use again.

Had them swap two bathroom faucets and a kitchen faucet in our North End house. The old shutoff valves under the sinks were seized, so they replaced those too and explained why before doing it. Clean work, no drips, and they took the old fixtures with them.

Replaced a 16 year old water heater in our Karcher area house before it could fail. Tech pointed out our expansion tank was waterlogged and swapped it for a small add-on cost. Also showed me how to flush the tank once a year, which nobody had ever mentioned.

We moved to Tuscany from out of state and could not figure out why every glass came out of the dishwasher cloudy. They explained Meridian's well water, installed a softener and a filter under the kitchen sink, and set the regeneration schedule for our family of five. Coffee tastes different now.

Our basement ejector pump quit and the whole downstairs bath was out. Dan came out personally the same afternoon, diagnosed a failed float switch, and replaced the pump rather than patching a ten year old unit. Straight answers and no upsell on things we did not need.

Shower and toilet both draining slow in our house off Purple Sage. I assumed the worst. Turned out to be a partial clog in the main line, cleared in under an hour. The tech was upfront that the cast iron will need attention eventually and gave me a rough timeline instead of a scare.